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Club Facilities
Food & Drink
Adults
Kids
Private Hire
Kids Parties
What's On At Jaego's
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The White Building, 557 Harrow Road, W10 4RH London
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Join Our Membership Waitlist

We release memberships regularly as space becomes available and offer them on a first come, first served basis. Join the list to be the first to hear when a spot opens up.

Every membership includes a 7-day trial, with a full refund if you change your mind.

Thank You For Registering!

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Get in touch: contact@littlehousesgroup.co.uk

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Sign Up For Membership
Sign Up For Membership
Explore House
Member Portal

Join Our Membership Waitlist

We release memberships regularly as space becomes available and offer them on a first come, first served basis. Join the list to be the first to hear when a spot opens up.

Every membership includes a 7-day trial, with a full refund if you change your mind.

Thank You For Registering!

Oops! Something went wrong while submitting the form.

Follow us on Instagram

Get in touch: contact@littlehousesgroup.co.uk

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Questions?

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Take a look at our FAQ's below. If you still can't find what you're looking for, get in touch with our team for more help.

FAQ'sContact Us
The Club FAQ's

Where can I find more information?

All information about Jaego’s House can be found on our website:

- Membership Packages & Benefits: Jaego's House | Kensal Rise | Monthly Membership

- Club Facilities: Jaego's House | Kensal Rise | Club Facilities

- Membership Terms & Conditions: Jaego's House | Kensal Rise | Club T&C's

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Do we offer any tours?

We do offer tours, if you are interested in membership please register your interest here.

Tours are available for members of Jaego's House, and you will be invited to do this on your first day.

As part of membership, you will have 7 days to trial the Club and decide if you’d like to keep membership. If you decide that membership is not for you, simply email us (membership@jaegoshouse.co.uk) during your 7-day trial, no later than 48 hours before your trial comes to an end. We will refund your joining fee in full.

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What are your opening hours?

Full Club Hours (inc. Third Floor & Study):

Monday - Sunday, 8am - 6pm

Restaurant:

Sunday - Thursday, 8am - 5.30pm

Friday - Saturday, 8am - 8pm

Kids' Club:

Sunday - Thursday, 9am - 5pm

Friday - Saturday, 9am - 6pm

Gym:

Monday - Sunday, 7am - 7pm

Jungle Gym & Soft Play:

Monday - Friday, 9.30am - 6pm

Saturday - Sunday, 9am - 6pm

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Jaego's House Closure Dates:

  • Notting Hill Carnival - on the Saturday, Sunday and Monday
  • Christmas Eve to New Year's Day (24 Dec - 1 Jan), with limited service resuming on 2 Jan
  • Inset Days: 10 March and 11 June

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Can I take my buggy inside?

All of Jaego’s House is buggy-free apart from the ground floor Café & Restaurant, where you can bring them in if your child is sleeping. To give Members as much space as possible in the other areas, we ask that buggies and push-chairs are left in our secure buggy park - our front desk team are on hand help you park and store them. When possible, please fold your buggy down to allow space for others. We will also provide you with a clean ‘indoor’ bassinet if your baby needs to sleep, subject to availability

Can I park at the venue?

Yes, we offer a limited number of pre-booked parking spaces to our Members and have one blue badge spaces. Parking spaces are available to book via the Member Portal, from 7 days in advance.

The car park is fully booked, where can I park instead?

There are a number of off-street parking spaces located close to Jaego’s House. We recommend these links for parking availability:

  • JUST PARK
  • Parkopedia

Please be respectful of our neighbouring roads and only park in designated areas.

What is your mobile phone policy?

We are happy for you to use your phones at Jaego’s House. We ask for limited usage during classes and activities  Please do not take photos or video of children who are not your own, unless with their parent or guardian’s clear permission.

What is your laptop policy?

We encourage all Members to use the Club as a leisure space and not a working space, therefore, we ask laptop use is kept to a minimum inside the Club. If you would like to do work on your laptop, you are welcome to us The Study area in the Lodge.

Do you vet your staff?

Yes, all of our staff are fully vetted with everyone passing a standard DBS check.

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What is your Lost & Found policy?

Property should be returned to the owner if staff are satisfied they are the rightful owner.

A full name of the person picking up the lost property must be noted.

Collected Lost Property should not be removed from the Teams Lost Property document when the item has been claimed.  

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Retention Periods for Lost Property

Perishable items (food, liquids) are to be kept until the venue’s closing time on the day in which they were found (or less as deemed appropriate per individual case). After this time any unclaimed items should be disposed of safely. In incidences where a lunchbox or cooler bag (or similar) has been left at a venue with perishable items inside, the perishables should be disposed of and the boxes and bag logged into the Teams Lost Property document.  

Non-perishable items (such as clothing or toys) are to be kept for 2 weeks in order to allow rightful owners time to claim their property.  

Valuable items (cameras, mobile phones, wallets, bags) are to be kept for three calendar months in order to allow their rightful owners to claim their property.  

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Unclaimed Lost Property 

At the start of each month, a senior member of staff should review the items that have been held previously.

Non valuable items which remain unclaimed are to be disposed of either by donation to a charity or recycled. An itemised receipt should be obtained from the charity shop which should then be filed with all other lost property documents. The resulting cash should be donated. The Teams Lost Property document relating to the items wasted/donated should be updated to show this change.

Valuable items should be also donated to a charity. Updates relating to these items should be reflected in the Lost Property document.

Any unclaimed cash should be donated to charity. A receipt for the amount of cash donated should be obtained and the Teams Lost Property document updated to show this change.

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What is security like at Jaego's House?

We may use a variety of security and surveillance techniques for the protection and management of the business and its employees, including monitoring communication, CCTV cameras and search.

Food & Drink

What is the food like at Jaego’s House?

We offer a varied menu suitable for you and your little ones. We work with suppliers that share the same ethos and philosophy as us. All products and ingredients are sustainable and ethical. All our menus are created with the freshest and best seasonal products. As a result, our menus are healthy, moreish and nutritionally designed.

Find out more about our Cafe & Restaurant menus here.

What is your allergy policy?

We have worked hard to ensure there is something for everyone on our menu, please speak to us if you or your child(ren) have any allergies and we will do our best to organise something to meet your needs.

We strive to be a nut free environment but it is possible that products sourced externally may be prepared in environments that contain traces of nuts. For further allergy information, please contact us.

All our menus include a QR to our allergens menu. You can find our menus here: https://www.jaegoshouse.co.uk/food-drink

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Do you have high chairs?

Yes, we have highchairs available for you to use.

Private Parties

Can I hire the space exclusively?

Currently we are only able to offer the space for exclusive hire in the evenings when the Club is closed. Please contact us directly via parties@jaegoshouse.co.uk to find out more.

Can I have a children’s party at Jaego’s House?

Yes, we offer packages for members and non-members. Please contact parties@jaegoshouse.co.uk to discuss more.

Do you offer any holiday camps or courses?

We offer members a programme of events and camps during school holidays. Please check the Member Portal to see what's on and book.

Jungle Gym & Soft Play

Do I need to book the Jungle Gym & Soft Play?

No you do not need to book in advance. Our team monitor capacity and will let members know if there is a wait time.

How often is the Jungle Gym and Soft Play equipment cleaned?

We do a daily clean of all equipment and a deep clean once a week. Changing areas are cleaned several times a day, and our Housekeeping staff are always on hand for any messier moments throughout the day.

Studio Classes and Kids' Club

What classes do you offer for children/adults?

We offer a wide and ever-changing timetable of activities such as Pilates, Yoga, Barre and HITT for the adults, and music, messy play, cooking, baby sensory, and many more for the little ones.

You can see what's on at the Clubs and this month's class timetable here: https://www.jaegoshouse.co.uk/whats-on

Do children need to be accompanied by an adult for the classes?

Typically, classes for kids under 4 require adult supervision and a parent or Named Person will need to be present. We advise on the specifics when you book the class.

For babies

Do you sell emergency baby supplies on-site?

Yes, we have supplies for your little ones such as formula, snacks and food pouches which can be purchased in the restaurant.

Do you have any areas suitable for breastfeeding?

Yes of course! You can breast or bottle feed anywhere at Jaego’s House (apart from the child free areas – Gym and The Study), our staff can bring you a drink and make sure you are as comfortable as possible!

Can I heat up a bottle, sterilise a bottle or ask for boiling water anywhere?

Yes, we have our Milk Bar on the ground floor where you can do all this. You will find a Perfect Prep Machine, steriliser, bottle warmers, fridge and a microwave. The Milk Bar is a self-service station.

Children

What is there to do for 0-2 year-olds?

Kids’ Cinema*, 0-2 year-olds Soft Play, age appropriate kids' Studio classes, Kids Club (from 3 months+)*, Play Areas in the ground floor Restaurant & Café, outdoor play areas.

What is there to do for 3-5 year olds?

Kids’ Cinema*, Jungle Gym & Soft Play, age appropriate kids' Studio classes, Kids’ Club*, Craft and Play Areas in the ground floor Restaurant & Café, outdoor play areas.

What is there to do for children aged 6-9?

Kids’ Cinema*, Jungle Gym, age appropriate kids' Studio classes, Kids’ Club*, Holiday camps, After School Club, Craft and Play Areas in the ground floor Restaurant & Café, outdoor plat areas.

(*Members only)

The Study

Do I have access to a co-workspace as part of my membership?

Yes! Our Study is a member's and adults only space (Monday-Friday), located in the Lodge.

Members do not need to book in advance to use The Study. Guests and Named People are not permitted in the Study.

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What can I do in The Study?

The Study has a kitchenette, lounge areas complete with comfy sofas and tables, and 4 phone booths for private calls.

Membership

What is included in the Memberships?

Visit our Membership page for a full list of offerings, prices and the plentiful benefits of coming on board.

How many people can you add to the Membership?

You can have up to one additional named adults (nannies/childminders/grandparents etc who can have access in your place) on all Memberships. This is an additional monthly cost of £35 / month.

Please note, that named adults do not have access to Member only areas such as: the Gym, Fitness classes, Study, 3rd Floor and Creche & Kids' Club.

How many children can you add to a Membership?

All children in one household, they just have to be from the same immediate family and/or household.

Can I bring guests into Jaego's House?

Members get four guest passes a month to be used for the Jungle Gym & Soft Play, Playground, and Restaurant. Members must check their guest into the front desk before going into the Club.

Guests must be accompanied by a primary or secondary member at all times and Named Adults are not permitted to bring guests to the Club.

My child goes to Kensal House Nursery, do I get a discount at Jaego’s House?

Yes, while your child is enrolled at Kensal House Nursery, you will be entitled to 10% off any of our Membership offerings.

If I have two children at the Nursery, do I get 20% off?

No, there is a maximum discount of 10% off Memberships at one time.

I want to cancel my Membership – what’s the notice period?

After your trial period, Members have an initial six-month subscription commitment, followed by a rolling contract with a two month notice period.

Members must cancel their membership 48 hours prior to their trial expiry date..

Is this a rolling Membership or do I have to sign up/do a renewal?

Once your Member Portal account is activated, your Joining Fee paid, and after the initial six month commitment, Memberships will be on a rolling contract; with a two month notice period.

Extra Costs

How much will the Studio classes for children cost?

From £10 for children.

How much will the Studio classes for adults cost?

From £12 for fitness classes and from £15 for Reformer Pilates classes.

How much will it cost to use the Jungle Gym and Soft Play if I’m not a Member?

Members can only bring non-member guests into the Jungle Gym & Soft Play using their 4 monthly weekday guest passes. Please book your guests in advance via the Portal or by speaking to Front Desk.

How much will the Members-only Kids' Club cost once I have used my free hours?

The Kids Club will cost £10 per hour per child.

Find Us

The White Building
557 Harrow Road
W10 4RH London

Front Desk and General Enquiries
contact@jaegoshouse.co.uk
020 3910 8811

Membership Enquiries
membership@jaegoshouse.co.uk
020 3910 8816

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WhatsApp Us
07476 708 557

Full Club Hours
(inc. Third Floor & Study):
Monday - Sunday
8am - 6pm

Restaurant:
Sunday - Thursday, 8.30am - 5.30pm
Friday, 8.30am - 8pm (last orders 7pm)
Saturday, 8.30am - 6.30pm

Kids' Club:
Sunday - Thursday
9am - 5pm
Friday - Saturday
9am - 6pm

Gym:
Monday - Sunday
7am - 7pm

Jungle Gym & Soft Play:
Monday - Friday
9.30am - 6pm
Saturday - Sunday
9am - 6pm

The White Building
557 Harrow Road
London W10 4RH
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